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Montana IT Services

receptionist/clerical

Receptionist/Clerical Position

DIS Technologies is celebrating 58 years of providing information technology services throughout Montana and the region. Join our IT support staff which manages over 100 client networks in the commercial, government, and law enforcement sectors. Our solutions allow companies and government agencies to enjoy the benefits of efficient technology infrastructure and the peace of mind knowing their networks are more secure than ever before.

 

At DIS, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.

Nature of the Position

​A successful applicant must be able to professionally represent the business by word and action when answering the telephone and greeting clients at the door; to have excellent communications and problem solving skills; to have the ability to multitask; to work either independently or with another employee; to be observant, focused, attentive; to follow instructions either written or verbal; to ask questions when in doubt and to maintain confidentiality at all times.

Competencies (Knowledge, Skills, and Abilities)

​The applicant must have excellent communications skills; keyboarding, ten-key, basic PC, Windows skills; good dexterity; good organizational skills; ability to follow written and oral instructions.

 
Essential Duties
  • Answer, direct, transfer all Main Line and IT Line phone calls, record and deliver all written messages

  • Professionally greet and assist clients and visitors

  • Obtain and maintain signed Visitor Confidentiality Agreement forms

  • Receive Mail, UPS, FedEx Shipments

  • Accurately Index and QC Service Bureau projects 

  • Prepare documents for scanning: remove staples, paperclips, mend tears 

  • Direct Service Bureau questions to Lisa W or Jocelin 

  • Maintain a detailed project log daily or as directed by the department supervisor

  • Assist with in-house document scanning, Lockbox processing

  • Assist IT by accurately invoicing managed services clients monthly

  • Assist IT by accurately entering credit card charges in spreadsheets

  • Assist IT by moving completed purchase orders to PaperVision

  • Assist IT by receiving and checking in hardware: accurately documenting serial numbers, accurately updating corresponding tickets

  • Assist IT by accurately entering Warranty expiration dates for Dell servers, desktop computers, and laptops into CW Configurations

  • Maintain equipment in work area: keep it clean by vacuuming, dusting

  • Maintain work area: keep it clean by sweeping, vacuuming

  • Other duties, activities, and responsibilities that may be assigned as necessary to fulfill the overall purpose of the position

 
DIS Offers
  • Outstanding benefits package (including medical, dental and vision)

  • Retirement plan with matching company contribution

  • Generous holiday and paid time off schedules

  • Ongoing professional development training

  • Exciting work opportunities through sales of cutting-edge technology

 
DIS Core Values
  • Honesty - Be honest in all we do, with both fellow employees and clients. If you can’t be trusted, you don’t belong here.

  • Customer Oriented - Think like a client. How would you want to be treated? What is in their best interest?

  • Loyalty - Be loyal to each other, the company and the clients.

  • Compassionate - Respect, appreciate and care about each other. No grudges or hidden agendas.

  • Success Driven - Successful people are on-time, hardworking and goal oriented.

  • Positive Attitude - A positive outlook brings joy to you and to others.

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