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Successfully migrate UC to the cloud with these tips

The cloud is undoubtedly one of the most talked-about technologies today and for good reason. Migrating your business’s critical functions, such as your unified communications (UC) systems, to the cloud can improve your company’s agility, efficiency, security, and resiliency. Migration, however, does come with its share of risks which you can minimize with careful and […]

How Office Delve works

More and more small- to medium-sized businesses (SMBs) are relying on Microsoft 365 as their productivity suite of choice. When this software solution was released years ago, the developers touted it as the ideal tool to help employees become more productive, collaborate more efficiently, and complete tasks on time. Bringing all these elements together is […]

Leverage your mobile device’s biometrics authentication capabilities

We live in an era of ramped up cyber criminality. Nowadays, attackers don’t just target big corporations and businesses, they also target individuals, so you should use every resource to protect your data. One excellent example is biometrics authentication in mobile devices. Authenticate your profile on your mobile device Chrome OS, Windows, MacOS, Linux, and […]

Improve customer data collection with these tips

As businesses continue to use more apps and tools that allow them to collect, store, and process customer information, the amount of data in their systems grows exponentially. However, not all of the collected information is important or even useful. Gathering more data requires finding a way to keep everything organized and relevant. These tips […]

Avoid these 5 bad business security practices

Many small- and mid-sized businesses struggle to protect their data, often neglecting a critical component in their security strategy. If your organization still follows one or more of these bad security practices, correct them as soon as possible. Open wireless networks With just one main internet line and a couple of wireless routers, an entire […]

Protect your network against VoIP theft of service

As with any communication that takes place over the internet, Voice over Internet Protocol (VoIP) calls have a raft of security risks. One of these is theft of service. Read on to learn more about this type of VoIP-related fraud, and how you can protect your organization against it. What is theft of service? VoIP […]

VoIP’s hold message options are easy

Silence during a phone call is often taken as a sign that the call was dropped. There’s no use staying on the line, so people hang up. It’s therefore no wonder that a CNN survey found that among Americans who are put on hold in silence, 70% of them hang up within 60 seconds.

What’s new with Microsoft Excel?

Microsoft Excel can be used to record inventory, create simple and complex formulas, and manage data. The world’s most popular spreadsheet program is chock full of features, and with a recent upgrade, users will be able to do more with their own data. Here’s how to make the most of it. Previous Excel upgrades include […]

5 Ways you can benefit from business dashboards

Data dashboards have become increasingly popular for businesses over the past few years. They are a great data visualization tool that gives you an overview of how your business is performing, catering to a wide variety of users, from marketing staff to project managers. Let’s take a look at how dashboards can support your business […]

What is juice jacking, and why is it dangerous?

Smartphones help us complete various work and personal tasks, and, depending on our usage, we may need to recharge them several times a day. But when your charger is unavailable and you need power for your phone, charging at public kiosks can seem like a good substitute. Here’s one good reason why you shouldn’t plug […]