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How to make the most of your CRM

How to make the most of your CRM

Building a rapport with customers has never been easier with customer relationship management (CRM) software. You can track contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. But if this is the first time you’re using CRM software, try adopting the following best practices.

Android opens up to Windows!

Android opens up to Windows!

Whether for work or entertainment, we use our phones and our computers to spend time on websites daily. As such, Microsoft has revealed a new feature as part of its plan to bring Android phones into the world of Windows 10.

According to Gartner, Android operating systems held 81.7 percent of the worldwide smartphone market share in 2016. Windows PCs have a similarly robust 84 percent of the desktop operating system market share worldwide.

Enhance content through social media

Enhance content through social media

When social media is used correctly, marketers can better understand their target audience and thus create better content and deliver it more effectively. This is vital since you’ll be able to send customers tailor-made content that helps increase conversion rates and sales revenue.

Showdown: Office 2016 vs. Office 365

Showdown: Office 2016 vs. Office 365

Understanding how Microsoft 2016 and Microsoft 365 differ and deciding which one is right for your business can be difficult. After all, they both have similar names and come with just about the same applications. So how do you tell the two apart? Read on.

Steer clear from these types of malware

Steer clear from these types of malware

Did you know that viruses, ransomware, spyware, and trojans are all categorized as types of malware? Having been around for decades, these cyber threats have grown both in number and intensity. Needless to say, it pays to know how each of them works as well as how to protect your business.

Beware the Mac malware stealing bank info

Beware the Mac malware stealing bank info

With a name like OSX.Dok, it’s hard to feel confident about staying ahead of the recent MacOS malware. The cryptic letters foreshadow countless pages of complicated code that most computer users don’t understand at all. Fortunately, avoiding this cyberattack doesn’t require any programming know-how whatsoever.

Easily back up and sync with Google’s new app

Easily back up and sync with Google’s new app

For many businesses, applications like Google Drive are heaven-sent. They make managing files and photos much easier and safer than manually saving them in external disk drives. That said, backing up all files remains a burden to those who have files stored on several devices and can’t seem to transfer these files onto Google Drive or any other cloud platform.

Android devices easy prey for CopyCat

Android devices easy prey for CopyCat

There’s a reason malware makes the headlines on the internet almost every day: its impact on business has proved devastating. Nearly one million new strains of malware are being developed each day, which goes to show how popular of a weapon it is in a hacker’s arsenal.

Microsoft enhances Workplace Analytics

Microsoft enhances Workplace Analytics

Microsoft’s Workplace Analytics is a handy tool for managers who would like to assess their employees’ performance using data from Office 365 programs. Whereas MyAnalytics provides employees with an overview of their own productivity data, Workplace Analytics allows both employees and managers to view performance rates to evaluate individual productivity.

Beware: Nyetya is worse than WannaCry

Beware: Nyetya is worse than WannaCry

The cyber community hasn’t fully recovered from the WannaCry ransomware attacks, which struck businesses and organizations in May. Now, a Petya ransomware variant named Nyetya is poised to join its ranks as one of the worst cyber attacks in history.